Frequently Asked Questions (FAQs)
1. What types of products does Christian Supply offer?
Christian Supply offers faith led, custom made gifts, apparel, and event bundles designed to inspire, celebrate, and equip. From personalized tumblers, shirts, fans, and bags to curated bundles for churches, small businesses, and special events, we help you mark every moment with purpose and style.
2. How do I place an order?
You can easily place an order by browsing our collections at christiansupply.shop. Select your items, customize them as needed, add them to your cart, and follow the secure checkout process.
3. What payment methods do you accept?
We accept cash, money orders,, all major credit and debit cards, as well as:
- Apple Pay
- Google Pay
- PayPal
- American Express
- Mastercard
- Visa
4. Do you offer bulk or wholesale orders?
Yes. We specialize in group and event based bundles for schools, churches, businesses, and organizations. If you are interested in wholesale or bulk pricing, please contact us directly or fill out the inquiry form on our site.
5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking to become active. All orders can be tracked through the link provided in your email.
6. What is your shipping policy?
We currently ship within the United States only. Shipping rates and estimated delivery times are calculated at checkout. Please see our Shipping Policy for more details.
7. Can I return or exchange an item?
Returns and exchanges are accepted within 14 days of delivery for eligible, non-personalized items that are unused and in original packaging. Customized and made to order products are non-refundable unless there was an error on our part. See our full Return and Refund Policy for details.
8. Can I cancel or change my order?
Orders may be canceled within 4 hours of purchase or before paying your nonrefundable deposit, whichever comes first. Once a deposit has been made or a final proof is approved, the order enters production and can no longer be changed or canceled. Please contact us as soon as possible for assistance.
9. How will I receive and approve my design proof?
For personalized or custom orders, a final proof will be sent to your email for approval. Please review it carefully. Once approved, your design goes into production and cannot be changed.
10. What should I do if my item arrives damaged or incorrect?
If your order arrives damaged or there is a mistake on our end, please email us within 24 hours at support@christiansupply.shop with your order number and clear photos.
11. Do you offer rush orders or expedited production?
Rush processing may be available for some items or events. Please include this as a note with the needed date in the online order, and we'll be confirm our availability and timelines.
12. How can I contact customer support?
We are happy to help.
📧 Email: support@christiansupply.shop
📞 Phone: (844) 225 3777
📍 Address: 1282 Smallwood Dr W, Waldorf, MD 20603
🕘 Hours: Monday to Friday, 9:00 AM to 6:00 PM Eastern
Closed on weekends and holidays